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Terms of Service

The terms for using Draper Norwood’s website and Muse connector.

Effective September 19, 2026

About the connector

The Draper Norwood connector in Meta’s Muse helps users book discovery calls and ask questions about Draper Norwood’s services. It is provided to make an initial conversation easier, not to replace a written scope, agreement, or professional advice.

Using the service

Please use the connector and this website lawfully, respectfully, and only for legitimate business inquiries. Do not misuse the service, interfere with its operation, attempt to access information that is not yours, or submit harmful, deceptive, or unlawful content.

Booking a discovery call

A booking request is a request to start a conversation. It does not create a client relationship, guarantee availability, or commit either party to a project. We may confirm, reschedule, or decline requests based on availability and fit.

Meta and Muse availability

Muse and Meta are third-party platforms. Their availability, features, policies, and operation are outside Draper Norwood’s control. Your use of those platforms is also subject to Meta’s applicable terms and policies.

Service availability

We work to keep the website and connector useful and available, but they may be changed, paused, or discontinued without notice. We do not promise that either will always be uninterrupted, error-free, or available in every location.

Limitation of liability

To the fullest extent permitted by law, Draper Norwood is not liable for indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, this website or connector. If liability cannot be excluded, it is limited to the amount you paid us for the specific service giving rise to the claim, if any.

Changes and contact

We may update these terms as our services change. The effective date above shows when they were last revised. Questions about these terms can be sent to james@drapernorwood.com.

Strategy, AI & systems — we help decide what’s worth building. Then we help build it.

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